Privacy Policy

Quick Summary

We collect your CV data and career information to provide AI-powered career services. Your data is processed securely, never sold, and you have full control over it. We use Anthropic's Claude AI for analysis and Pesapal for payments.

1. Information We Collect

Account Information

• Email address (for account creation and communication)
• Password (encrypted using bcrypt)
• Account preferences and settings

CV Coach Data

• Career questionnaire responses (work history, skills, achievements)
• Career status (employed, career changer, fresh graduate, re-entering workforce)
• Generated CV guidebooks and improvement recommendations
• Iteration history to track your progress

Job Huntr (AI Job Matching) Data

• Uploaded CV/resume files (PDF, DOCX, TXT)
• Extracted CV text for AI analysis
• Target role preferences
• Job match results and match percentages

Interview Coach Data

• CV text for personalized interview preparation
• Job descriptions you provide
• Company URLs you submit for research
• Generated cover letters and interview guides

Search Data

• Job search queries
• Search filters and preferences
• Search history (for subscribed users)

Payment Information

• Payments processed securely by Pesapal
• We store only transaction IDs, amounts, and status
• No M-Pesa PINs, card numbers, or banking details stored on our servers

2. How We Use Your Information

AI-Powered Services

• CV Coach: Your questionnaire responses are sent to Claude AI to generate personalized CV improvement guidebooks
• Job Huntr: Your CV text is analyzed by AI to match you with relevant job opportunities
• Interview Coach: Your CV and job descriptions are processed by AI to create tailored cover letters and interview preparation guides

Service Provision

• Authenticate your account and provide access to services
• Process payments and track service usage
• Send service-related emails (confirmations, guidebooks, job matches)
• Deliver daily job matches to your inbox

Service Improvement

• Analyze usage patterns to improve AI accuracy
• Monitor system performance and fix issues
• Develop new features based on user needs

3. AI Processing & Third-Party Services

Anthropic (Claude AI)

• Processes your CV text, questionnaire responses, and job descriptions
• Generates guidebooks, cover letters, interview guides, and job matches
• Data sent to Anthropic's servers in the US for processing
• Anthropic does not use your data to train their models
• View Anthropic's Privacy Policy

Other Service Providers

4. Data Sharing

We only share data with:

• AI Service Providers: To process your CV and generate recommendations
• Payment Processors: To complete your transactions
• Legal Authorities: When required by Kenyan law

5. Data Security

6. Data Retention

7. Your Rights (Kenya Data Protection Act 2019)

8. Contact Us